1. Accepted Payment Methods
The following payment methods are currently enabled and available at checkout. We do not display logos for methods we have not activated.
| Category | Supported methods |
|---|---|
| Card schemes | Visa, Mastercard, American Express, UnionPay |
| Wallets | Apple Pay, Google Pay, PayPal |
| Local / buy-now-pay-later | Klarna, Afterpay (subject to market and channel availability) |
| B2B | Bank transfer (T/T) for large bulk orders |
2. PCI DSS Compliance Statement
Pingxiang North Latitude 30 E-commerce Co., Ltd. does not store, process or transmit any cardholder data. Your card number, expiry date and CVV are captured directly by payment service providers certified to PCI DSS Level 1, through their hosted payment page or embedded secure components (Hosted Payment Page / Drop-in / Element), and are processed entirely within their environment. At no point do our servers or databases hold a full card number. On that basis this merchant qualifies under PCI DSS v4.0 Self-Assessment Questionnaire A (SAQ A).
We only receive and retain tokenised transaction results — card brand, last four digits, authorisation code, amount and currency — for order reconciliation, refunds and accounting.
3. 3-D Secure and Strong Customer Authentication
- Our payment flow uses EMV 3-D Secure 2.x (Visa Secure, Mastercard Identity Check, American Express SafeKey).
- Your issuing bank may ask you to complete an additional check via SMS code, banking-app push confirmation or biometrics.
- For transactions in the EEA and the UK we comply with PSD2 Strong Customer Authentication (SCA) requirements.
- Where a transaction is authenticated through 3DS, fraud liability shifts to the issuer under scheme rules, reducing risk for both you and us.
- Transactions that fail authentication or are declined are not charged; any authorisation hold shown is normally released automatically within 3–7 business days.
4. Transport and Site Security
- HTTPS is enforced site-wide using TLS 1.2 or above with 256-bit encryption; the padlock is visible in your browser address bar.
- HTTP requests are permanently redirected (301) to HTTPS so that nothing is transmitted in clear text.
- Passwords are stored using salted, irreversible hashing and cannot be recovered even by our operations team.
- Administrative interfaces use role-based access control with operation auditing and access logging.
- We run regular dependency vulnerability scans and security updates.
5. Acquirers and Fund Safety
| Payment service provider | Role | Regulatory status |
|---|---|---|
| Airwallex | International card acquiring and multi-currency settlement | Holds payment / e-money licences in the UK, Australia, Singapore and Hong Kong SAR; PCI DSS Level 1 certified |
| WorldFirst | Cross-border collection and settlement | WorldFirst Limited is an FCA-authorised Electronic Money Institution (FRN 900507); MAS Major Payment Institution licence in Singapore; registered MSO with Hong Kong Customs |
| PayPal | Wallet and card acquiring | Licensed payment institution in the EU, US and UK; PCI DSS Level 1 certified |
Your payment goes directly into the safeguarded accounts of the licensed institutions above and is then settled to our corporate account on the agreed cycle, subject throughout to regulatory oversight and client-money segregation rules.
6. Fraud Prevention and Risk Control
- Every transaction is screened by the provider’s real-time risk engine, covering device fingerprinting, IP geolocation, Address Verification (AVS) and CVV checks.
- For high-risk transactions we may ask for additional identity or cardholder verification before arranging dispatch.
- We decline and report any transaction suspected of card fraud, money laundering or sanctions evasion.
- If you see an unauthorised charge from this site on your statement, contact us immediately and also notify your issuing bank.
7. Currency, Amounts and Statement Descriptor
- The checkout page matches the display currency to your region and uses locally conventional currency symbols and thousands separators (for example €1,299.00 or $1,299.00).
- All amounts are exact to the minor unit (cents) and displayed with two decimal places, for example USD 19.99.
- The currency and amount actually charged are those shown on the final checkout confirmation; if your card is denominated in a different currency your issuer may convert at its own rate and apply a cross-border fee.
- The merchant name on your statement appears as Pingxiang North Latitude 30 E-commerce Co., Ltd. or its English abbreviation.
8. Chargebacks and Disputes
Before raising a chargeback with your issuer, please contact us at liu.bo.2007@163.com. We respond within 2 business days and can resolve most issues — non-delivery, goods not as described, duplicate charges — directly, which is usually faster than the chargeback process. If a chargeback has been raised, we will submit order, logistics and correspondence evidence in line with card scheme rules.
9. Contact Us
| Item | Details |
|---|---|
| Merchant legal name | Pingxiang North Latitude 30 E-commerce Co., Ltd. |
| Unified Social Credit Code | 91360313MAG09A6T8L |
| Merchant Category Code (MCC) | 5399 — Miscellaneous General Merchandise |
| Payment and billing enquiries | liu.bo.2007@163.com |
| Telephone | +86 134 7985 0635 |
| Service hours | Monday–Friday, 09:00–18:00 (GMT+8), excluding public holidays |