Chocolate is the most complaint-prone category in gift packaging: bloom appears, edges soften, aroma picks up whatever surrounds it. None of these are tin problems by themselves — they are specification problems. Here is how brands spec chocolate tins so the product arrives and displays the way it left the factory.

Diagnose first: three different chocolate failures
They look similar in a complaint email and need different fixes:
| Symptom | Cause | Packaging lever |
|---|---|---|
| Gray-white streaks or dusting (fat bloom) | Temperature swings in transit or storage melt-recrystallize cocoa butter | Transit packaging + heat-aware shipping windows; tin itself is secondary |
| Sugar bloom (gritty gray) |

